Shipping & Delivery Policy

As a small business, we take great care in preparing your orders and aim to provide a smooth and timely delivery experience. While we do everything we can to ensure your products reach you safely, once an order has been handed to the courier, delivery times and handling are beyond our control.

Overall we strive to deliver your orders promptly and safely. With our long-term goal being to offer Australia wide shipping.

Shipping Areas

We currently ship to Gippsland and Melbourne. For special or other regional locations, please contact us to arrange delivery. 

Delivery Times

  • Standard delivery: 1–3 business days

  • Express delivery: 1 business day (where available)

Shipping Costs

Shipping costs are calculated at checkout based on order size, weight, and delivery location.

Handling & Safety

All products are carefully packaged to maintain freshness and safety. Perishable items are shipped with appropriate storage instructions.

Damaged or Delayed Orders

If your order arrives damaged or is significantly delayed, please contact us immediately at Sales@qdvida.com 
An we will work with you to resolve the issue.